To: Tony Nasca, Dove Net Technologies:
From: Orin Knopp, President, Presentation Products, Inc.
Re: Dove Net: The Project System
As the President of Presentation Products, Inc., I have had the pleasure of knowing Tony Nasca for the last eight years.
Tony has been a tremendous help and an asset to my company. I would like to take this opportunity to recommend Dovenet Technology and Tony Nasca to any low voltage contractor or integrator looking for a complete front end software solution for their business.
With the help of Tony and the Project software, Presentation Products, Inc. has more than tripled in size without the need to add any additional administrative support. The Project software has matured to an extensive software solution that is extremely feature rich, easy to use and reliable through the collaborative efforts of Tony and his customers.
I have the pleasure of working and discussing with Tony on a weekly basis, software enhancements to systemize work flow within my company.
Tony is always open to new ideas and enhancements that will make his software and his customers’ business’ run smoother and more profitably.
It is for these reasons that I offer high recommendations for Tony Nasca and Dovenet Technologies without reservation. If you have any questions regarding this recommendation, please do not hesitate to contact me.
In the beginning Dove Net provided a lot of support when we needed it. Since then, support has been very timely. Calls are always returned very promptly if we need to leave a message. Now that we do not require much support we still get the same level of support that we did in the beginning. Dove Net has also put in many weekends working on our issues and we have no complaints about the service.
Overall, TPS is very successful at integrating with our Accounting package as well as our network and is working well for us.
From: PPI | Orin Knopp
Sent: Tuesday, April 25, 2017 9:25 AM
To: Nasca, Tony
Subject: Thank You
Thank you so much for your support yesterday in getting us up and running. PPI has grown exponentially over the past 10 years. Along the way we have worked with many partners to help support our growth. Dovenet is by far the best partner we have ever worked with. We were completely down yesterday do to a virus software update which not only wiped out our executable project files but a random selection of critical database files. I was out of the office in client meetings when I started receiving calls and text messages from my office. My entire company and a project user staff of 35 people were down, costing us thousands of dollars in lost productivity.
By the time I got out of my meeting, you were already on top of it. Unable to contact me, my staff reached out to you for support and that is exactly what they got. Within minutes, you jumped into action, logging on to our network, diagnosing the problem, directing my staff to pause the virus detection software and restoring the missing files. You had us up and running within hours and the problem wasn’t at all related to Project. Other vendors would have simply pointed to someone else as their problem. You understood the severity of being down and the importance of project to PPI. Thank God we have good backups and thank God we have Tony Nasca as a partner!
Orin Knopp l President & CEO
Presentation Products, Inc.
632 W 28th St, 7th fl New York, NY 10001
p 212.736.6350 f 212.736.6353